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Meet Our Team
The dedicated professionals behind Kelowna Film Studios
Our dedicated team members will be featured here soon.
Support & Response Times
Here's what to expect when you reach out
Email Support
Response Time: 24 business hours
Address: support@kelownafilmstudios.com
Best for general questions, order inquiries, and non-urgent matters.
Phone Support
Hours: Mon-Fri, 9am-5pm PST
Availability: By appointment
Schedule a call with our team for complex issues or detailed discussions.
Schedule CallLive Chat
Hours: Mon-Fri, 10am-4pm PST
Response Time: Usually within minutes
Quick questions? Chat with us in real-time for immediate assistance.
Privacy Inquiries
Response Time: 30 days
Address: privacy@kelownafilmstudios.com
Data access requests and privacy concerns handled by our dedicated team.
Refund Requests
Processing Time: 5-7 business days
Address: refunds@kelownafilmstudios.com
Submit refund requests and track status through your account dashboard.
Technical Issues
Priority: High
Address: tech@kelownafilmstudios.com
Website problems, login issues, and technical errors get priority support.
What Our Clients Say
Hear from screenwriters who've worked with us
Answers to Common Questions
Check these resources before contacting support
FAQ & Help Center
Browse our comprehensive FAQ covering common questions about pricing, services, and the review process.
Browse FAQsHow It Works Guide
Learn our complete screenplay review process step-by-step, including timelines and what to expect.
View GuideServices & Pricing
Explore our three service tiers, detailed features, and pricing information to find what fits your needs.
Browse ServicesTerms & Policies
Review our terms of service, privacy policy, and other important legal documents.
View Policies