Frequently Asked Questions

Our review process is straightforward and designed to give you the most valuable feedback:

1. Submit Your Screenplay: Upload your script in PDF or Final Draft format with a brief logline and genre.
2. Initial Review: Our team reviews your submission within 2-3 business days and assigns a qualified reviewer based on genre expertise.
3. Detailed Analysis: Your assigned reviewer conducts a comprehensive analysis covering story structure, character development, dialogue, pacing, marketability, and more.
4. Written Report: You receive a detailed written report (typically 5-15 pages) with specific feedback and actionable recommendations.
5. Revision Consultation: Optional follow-up call with your reviewer to discuss the feedback and answer questions (additional fee applies).

All our reviewers are working professionals in the film and television industry with substantial credentials:

• Professional screenwriters with produced credits
• Producers and development executives from major studios
• Story consultants for production companies
• Film festival programmers and selection committee members
• Average 10+ years of industry experience per reviewer
• Specialization in specific genres and screenplay types

We match your screenplay with the reviewer whose expertise best fits your project.

While we can't always guarantee a specific reviewer due to availability, we do our best to accommodate requests when possible. During checkout, you'll see our available reviewers and can request a reviewer with specific expertise. If your first choice isn't available, we'll assign someone with comparable qualifications in your genre.

Our feedback is highly detailed and specific:

• Story Structure: Analysis of three-act structure, plot points, pacing, and narrative flow
• Characters: Character development, motivation, arcs, and believability
• Dialogue: Authenticity, subtext, character voice consistency
• Format & Style: Professional formatting, industry standards compliance
• Market Positioning: Comparable titles, target audience, commercial potential
• Specific Recommendations: Scene-by-scene notes and revision suggestions

Reports typically range from 5-15 pages with detailed, constructive feedback.

We offer three service tiers to meet different needs:

• Basic Review ($50): Essential feedback on structure, character, and dialogue from a qualified reviewer. Typical report: 5-7 pages. Turnaround: 7-10 business days.
• Premium Review ($500): Comprehensive analysis with in-depth feedback on all screenplay elements plus market positioning. Typical report: 10-15 pages. Turnaround: 5-7 business days. Includes one revision consultation call.
• VIP Review ($1,000): Executive-level analysis by a senior reviewer with production experience. Detailed notes covering all aspects plus production viability assessment. Typical report: 15+ pages. Turnaround: 3-5 business days. Includes two revision consultation calls and priority support.

Yes. We stand behind our service with a satisfaction guarantee:

• Full refund if your review hasn't been started within 5 business days of purchase
• Partial refund (50%) if you request to cancel after review has begun but before the report is delivered
• No refund after the report has been delivered, but you can request a different reviewer for an additional review if unsatisfied

Contact our support team to request a refund, and we'll process it within 5-7 business days.

Yes! We offer package discounts for writers working on multiple projects:

• 2 reviews: 10% discount on total
• 3 reviews: 15% discount on total
• 5+ reviews: 20% discount + priority support

Discount codes are applied automatically when you add multiple reviews to your cart. Contact us for custom packages.

Turnaround times vary by service tier:

• Basic Review: 7-10 business days (standard)
• Premium Review: 5-7 business days (standard) or 2-3 business days (expedited +$100)
• VIP Review: 3-5 business days (standard) or 24-48 hours (rush +$200)

Turnaround begins once your reviewer is assigned and confirmed, usually 1-2 business days after purchase.

Yes, rush options are available:

• Expedited (Premium): 2-3 business days for +$100
• Rush (VIP): 24-48 hours for +$200
• Availability: Rush service subject to reviewer availability

Select your preferred timeline during checkout. If rush service isn't available, we'll offer the next fastest option or a partial refund.

We accept the following file formats:

• Final Draft (.fdx) - Preferred format, preserves all formatting
• PDF (.pdf) - Compatible with all systems
• Microsoft Word (.docx) - Converted to standard screenplay format

Not accepted: .doc (old Word), .txt, .pages, image files. Please convert to one of the compatible formats before uploading.

No hard page limit, but here's what you should know:

• Standard: 80-120 pages (feature films) or 40-60 pages (TV pilots)
• Scripts under 80 pages: Reviewed at standard rate
• Scripts over 120 pages: May incur additional fees ($0.50 per page over 120) due to extended review time
• Short scripts: Scripts under 30 pages reviewed at 50% standard rate

Contact us before submitting if you're concerned about length or have a non-standard format.

Yes! Many writers submit works-in-progress for feedback before completing their final draft. However:

• Clearly mark the screenplay as a draft in the title page or notes
• Let your reviewer know which sections are incomplete
• Provide context about what you're still working on
• Feedback will focus on what's submitted, with recommendations for the unfinished sections

We recommend having at least 70-80% of your screenplay completed before submission for the most useful feedback.

Yes! Revision consultations are included or available:

• Basic Review: Revision consultation available for $200 (additional)
• Premium Review: One revision consultation included in the price
• VIP Review: Two revision consultations included in the price

Consultations are typically 30-45 minute calls where you discuss the feedback, ask questions, and get guidance on implementing revisions.

It depends on your service tier:

• Basic Review: Overall feedback and major revision suggestions, not line-by-line
• Premium Review: Detailed feedback on major scenes and overall structure, select line notes
• VIP Review: Comprehensive feedback including extensive line-by-line notes and margin comments

For Basic reviews, you can purchase additional line-edit service for $300.

Yes, you'll need to create an account to:

• Submit and upload your screenplay
• Receive your review report
• Track your order status
• Schedule revision consultations
• Access your account history

Account creation is free and takes less than 2 minutes.

Once your review is complete, you'll receive:

• Email notification that your report is ready
• Download link in your account dashboard
• PDF format for easy viewing, printing, and sharing
• Report available for download for 1 year from completion date

Log into your account anytime to access your reports under "My Orders."